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🐾 Welcome to Broadway Pet Stores

Everyday Essentials
for Happy Pets.

Explore pet toys, feeding accessories, grooming essentials and more for your dogs and cats.

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Free UK Shipping £180+

30-Day Eligible Returns

Golden Retriever playing outdoors with a dog toy

🐾 Pet Essentials for Everyday Care

Free Standard Shipping On UK orders £180+

4.99 UK Delivery Flat rate on orders under £180

Quick Processing 0–1 business day

Customer Support Monday–Friday, 9:00 AM–5:00 PM

SHOP BY CATEGORY

Find Their Happy Place.

Discover everyday essentials for playful paws, mealtimes and pet care.

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FOR PLAYFUL DOGS

Enrichment Dog Play Toys

Explore interactive toys and puzzle-style play essentials.

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FOR CURIOUS CATS

Interactive Cat Play Toys

Discover playful activities for curious feline friends.

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EVERYDAY FEEDING

Feeding Products

Browse feeding and hydration accessories for daily routines.

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CARE & COMFORT

Grooming & Care Products

Find grooming accessories for everyday pet care.

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HANDPICKED FOR YOUR PETS

Featured Collection

Explore selected toys, feeding accessories and grooming essentials for everyday pet care.

FEATURED

Interactive Pet Puzzle Toy Multi-Level Interactive Pet Puzzle Toy – Green & Cream

£25.00 GBP

● Available

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FEATURED

Cat Activity Toy Multi-Level Interactive Cat Activity Toy – Green & Cream

£25.99 GBP

● Available

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FEATURED

Cat Feeding Station Cat Feeding Station with Water Dispenser – Green & Cream

£100.00 GBP

● Available

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FEATURED

Pet Slicker Grooming Brush Pet Slicker Grooming Brush with Fine Grooming Pins and Ergonomic Handle – Green & Black

£12.00 GBP

● Available

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FEATURED

Pet Puzzle Toy Multi-Section Pet Puzzle Toy – Green & Cream

£25.00 GBP

● Available

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FEATURED

Cat Activity Toy Multi-Level Interactive Cat Activity Toy – Green & Cream

£25.99 GBP

● Available

VIEW PRODUCT →

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WHY SHOP WITH US

Why Choose Broadway Pet Stores?

Discover pet essentials with convenient shopping, clear delivery information and helpful customer support.

Selected Pet Essentials

Explore a range of pet toys, feeding accessories and grooming products for everyday use.

UK Delivery

Shop with delivery across the UK. Free standard shipping is available on eligible orders of £180 or more.

Clear Returns Information

Review our returns policy for eligibility, return instructions and refund information before making a purchase.

Customer Support

Have a question about an order or product? Contact our team for assistance with your enquiry.

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DELIVERY MADE SIMPLE

Shipping Information

Find out about our UK shipping charges, order processing and estimated delivery times before placing your order.

Standard UK Shipping

£4.99

Flat standard shipping charge for eligible UK orders below £180.

Free Standard Shipping

£180+

Free standard UK shipping on eligible orders of £180 or more. Applied automatically at checkout.

Order Processing

0–1 Day

Generally processed within 0–1 business day. Order cut-off: 5:00 PM UK time.

Estimated Delivery

2–5 Days

Estimated total delivery time: 2–5 business days, including processing and transit.

Need to Track Your Order?

Where tracking is available, you can follow your parcel using the tracking details provided after dispatch. For shipping questions, please contact our customer support team.

TRACK YOUR ORDER SHIPPING POLICY

Delivery times are estimates, not guarantees. Business days are Monday–Friday, excluding applicable UK public holidays. Final shipping charges are shown at checkout.

QUESTIONS & ANSWERS

Frequently Asked Questions.

Helpful answers about shopping, delivery, returns and customer support.

01 How do I place an order?

Browse our products, select the item you want, add it to your cart and proceed through checkout.

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02 How long does order processing take?

Orders are generally processed within 0–1 business day. The stated order cut-off time is 5:00 PM (GMT+00:00) UK.

Shipping Policy ↗

03 How long does UK delivery take?

Estimated transit time is 2–4 business days. Estimated total delivery time, including processing, is 2–5 business days. These are estimates, not guarantees.

Delivery Information ↗

04 Will I receive tracking information?

Where tracking is available, tracking details will be provided after dispatch. Tracking information may take some time to become active.

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05 What is your return period?

Eligible change-of-mind returns may be requested within 30 calendar days of delivery, subject to the return policy. Please contact us before sending an item.

Returns & Refunds Policy ↗

06 Who pays for return shipping?

Customers are generally responsible for direct return shipping costs for change-of-mind returns, subject to applicable law and policy exceptions.

Return Shipping Details ↗

07 What payment methods do you accept?

Available payment options are displayed at checkout. Our billing terms list Visa, Mastercard, Maestro, American Express, JCB, Visa Electron, Discover and Diners Club.

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08 How can I contact customer support?

Email support@broadwaypetstores.com or call +44 20 8883 3200. Business hours are Monday–Friday, 9:00 AM–5:00 PM (GMT+00:00) UK.

Still have questions? We're here to help.

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