About Us

Welcome to Broadway Pet Stores, operated by BROADWAY PET STORES LTD (Company Number: 08937245), a company registered in England and Wales with its registered office at 6-8 Muswell Hill Broadway, London, N10 3RT, United Kingdom.

Broadway Pet Stores is an online store offering a selection of products for dogs and cats.

We offer a range of pet products for everyday use, including pet comfort items, feeding accessories, toys, collars, leashes, grooming essentials, and other pet-related products. Our website provides customers with access to a variety of products across multiple pet categories.

Our Story

Our store offers products across several pet categories while providing customers with access to information about shipping, returns, refunds, payments, privacy, and other store policies.

Our product selection may be updated from time to time based on product availability and other business considerations.

Our Mission

Our mission is to:

  • Offer a selection of products for everyday pet care.
  • Provide customers with access to a range of pet product categories.
  • Provide clear and accessible information about our products and store policies.
  • Provide customer support for orders, products, shipping, returns, and other store-related enquiries.

What We Offer

Interactive Toys

We offer a selection of Interactive Toys intended for everyday pet play and activity.

Pet Collar & Leash

Our collection includes collars, leashes, and related accessories suitable for walking, travel, training, and everyday pet handling.

Pet Feeding

We offer a variety of pet feeding products, including bowls, feeding accessories, and other everyday feeding essentials.

Pet Comfort Bed

Our selection includes pet comfort beds designed for everyday indoor use and general pet comfort.

Pet Grooming & Care

We offer grooming tools and pet care essentials intended for routine grooming and general pet care.

Product Selection

Our product catalogue is reviewed periodically.

When considering products for our store, we may take into account:

  • Product specifications
  • Product availability
  • Customer feedback
  • Market demand

Product availability and selection may change from time to time.

Customer Support

Customers may contact us regarding:

  • Order inquiries
  • Shipping questions
  • Return requests
  • Refund inquiries
  • General product questions

We aim to respond to customer inquiries during our published business hours.

Online Shopping

Broadway Pet Stores operates as an online retail store where customers can browse products and place orders. Customers can also review our shipping, returns, refunds, privacy, and terms policies before placing an order.

Operations

Our business operations include:

  • Order processing
  • Payment processing
  • Shipment coordination
  • Customer inquiry management

Orders are handled in accordance with the information provided in our Shipping Policy and other applicable store policies.

Transparency

Information relating to our business practices is available through the following policy pages:

  • Shipping Policy
  • Return & Refund Policy
  • Privacy Policy
  • Terms & Conditions

Social Media

You may connect with us through our official social media channels where available.

Product Categories

Broadway Pet Stores currently offers products within the following categories:

  • Interactive Toys
  • Pet Collar & Leash
  • Pet Feeding
  • Pet Comfort Bed
  • Pet Grooming & Care

Product availability may change from time to time.

Business Information

Business Name: BROADWAY PET STORES LTD
Business Email: support@broadwaypetstores.com
Business Phone: +44 20 8883 3200
Registered office address:
6-8 Muswell Hill Broadway, London, N10 3RT,United Kingdom
Company number: 08937245
Business Hours: Monday–Friday: 9:00 AM – 5:00 PM (GMT/UTC+0)
Order Cut-Off Time: 5:00 PM (GMT/UTC+0)

Contact Us

If you have any questions regarding an order, product, shipping, returns, or other store-related matters, please contact us using the business information provided above.

We aim to respond to inquiries during our published business hours.

Thank you for visiting Broadway Pet Stores.